Frequently Asked Questions
Frequently Asked Questions at Carmichael Clinic
Here you’ll find some of the most common questions we get from people who are booking their first appointment with us. If you can’t find the answer you are looking for here, please give us a call on 01565 750035 and we’ll be happy to answer any queries you have.
1. How do I make an appointment?
Find out about the types of appointments that we offer, our prices and where to find us by visiting the get in touch page
2. How much will it cost?
Each appointment usually lasts for 45 minutes, except in the instances where insurance companies provide cover for a 30-minute session.
3. What do I wear?
4. Do I need a GP referral?
5. Will my insurance company cover physiotherapy?
Before you commence any treatment, some insurance companies request that you get a referral from your GP, while others assess you themselves over the phone.
If your insurance company agrees to cover the cost of your treatment, it should give you an authorisation number that you need to bring to your initial appointment.
6. What should I expect on the first visit?
We’ll ask you to undress around the affected area so we can carry out a physical examination. This will include a hands-on examination where we feel and manipulate the area, which is called palpation.
Once we have done this, we’ll give you a clear explanation of our findings. We’ll discuss your aims and agree realistic goals that we’ll work to achieve together, and then we will make our treatment recommendations.
7. Can I bring someone with me?
8. Are all the physiotherapists qualified?
You can find out more about each of our team members, and their qualifications – Meet Our Team.
9. Do you offer home visits?
If you’re not mobile enough to attend an appointment at the clinic, our physiotherapists are able to visit you in your home.
This is arranged on a case-by-case basis and is at the discretion of your physiotherapist. If this is something you require, please contact our reception to discuss it.