We’re Hiring A Receptionist/Clinic Administrator
We are looking for a friendly, professional and well organised Receptionist/Clinic Administrator to join our busy physiotherapy clinic.
The successful candidate will be the first point of contact for patients and will play an important role in ensuring the smooth administrative day to day running of the clinic.
The position combines reception duties, appointment management, general administration, invoicing and basic accounts work.
Previous experience in a medical, healthcare or similar professional environment would be advantageous but not essential.
JOB Summary
To provide high quality administrative support to the Partners, Physiotherapists and patients at The Carmichael Clinic and to ensure the smooth running of all day-to-day administrative tasks. To have a strong communication channel and work seamlessly with the other admin team member (whose job description does not include the financial/accounting aspects). Previous experience in a medical, healthcare or similar professional environment would be advantageous but not essential.
SKILLS AND EXPERIENCE
The successful candidate should have:
- Good working knowledge of Xero Accounting software
- Experience of raising and processing invoices
- Good computer skills and confidence using Microsoft Office, particularly Word, Outlook and Excel
- Good typing and letter writing skills
- A professional and confident telephone manner
- Strong organisational and administrative skills
- Good attention to detail, particularly when dealing with invoices, patient information and insurance documentation
- Good written and verbal communication skills
- The ability to manage several tasks and priorities at the same time
- A friendly, approachable and helpful manner when dealing with patients
- The ability to work independently as well as part of a team
- An understanding of the importance of confidentiality
Desirable Experience:
Experience in the any of the following would be particularly beneficial:
- Working within a physiotherapy, medical or healthcare clinic
- Dealing with private medical insurance companies
- Healthcare or medical invoicing
- Clinic diary or patient management software
- Credit control or following up outstanding accounts
PERSONAL QUALITIES
The successful candidate will need to be comfortable dealing with a wide variety of people, have a calm approach when the clinic is busy and be confident taking responsibility for the administrative side of the practice.
For further information or wish to apply please email us at joanne@carmichael-physio.co.uk